Things that are included are: Adding or removing content, css changes, installing themes or plugins, and other small tasks that take 30 minutes or less. Things that are not included are: Custom code, PHP changes, theme/plugin customizations
Yes! If you are subscribed to a plan that includes unlimited edits then you can submit as many requests as you need.
We complete most tasks within 24 hours after the request was submitted, but generally get them done within 8 hrs. For emergency issues, such as your site going down, we respond immediately and work to get the issue resolved as soon as possible. We also monitor your site and we’ll know right away if your site is down and get it back up without you having to do anything (or even knowing it happened).
No. All of our plans are month to month and can be canceled anytime. You can cancel your plan right from your account dashboard with no hassle or need to talk to a person to cancel.
Yes, you can have as many websites as you would like, but only one site is covered per plan. You will need to have a separate plan for each website you have on your account.
No. We can work with any hosting provider.
Yes! If you are subscribed to our Ultimate plan we can help you maintain your WooCommerce store.
We will need login credentials for your WordPress site and hosting provider.